How does your sizing work?
Measure at the base of the neck(the widest part). Use a piece of string or ribbon to mark and then measure it with a ruler or standard tape measure. If your pet is in between sizes or extra fluffy, choose the larger size. Bandanas are meant to hang comfortably around the base of the neck.
What is the current processing time?
Current processing time for orders is 3-10 business days. I run the business by myself and hand make all of the items. I also work a day job so please be patient!
How long does shipping take?
United States-Items ship either USPS First Class or priority mail depending on the weight. It also depends where you are located in the U.S. I am in MA so usually it takes 2-6 days once shipped out.
What are the shipping options?
United States-$4.00 for orders under $50. Free for orders over $50
Canada- $8.95 for any order.
Everywhere else-$10.95 for any order.
What is your return policy?
Unfortunately I can't take returns due to sizing issues. Make sure you are picking the correct size for your pet when ordering. If there is another issue with your order, please contact me directly and I will be happy to make it right however I can!
How Can I contact you?
Please reach out via instagram @Ryderdiedesigns or my email email@example.com
Can I use more than one discount code?
Unfortunately only one code can be used at a time.
Safety & Care Instructions:
Never leave your pet unattended while they are wearing their bandana.
Flip their bandana over when they eat to keep it from getting soiled.
They are meant to hang at the base of the neck allowing for a little wiggle room.
To prevent shrinkage, DO NOT put in the dryer. Recommend hand washing. Put in washing machine at own risk.
If you purchased a Name add on, please don't iron over it or you will ruin the vinyl!